UMIS leverages its expertise to optimize utility business processes through strategic technology investments, customer needs assessment, and future-focused planning.

Our specialists at UMIS assist utilities in evaluating both technology and meter-to-cash business processes, pinpointing areas for enhancement. By drawing insights from the best practices of similar-sized utilities offering comparable services, utility officials can streamline processes and prioritize tasks, addressing challenges such as staffing shortages, reduced budgets, evolving customer expectations, effective asset management, development of utility key performance indicators (KPIs), and utility management training. This advisory service offers valuable solutions to enhance overall operational efficiency.

To generate a set of process and solution recommendations tailored to specific application areas, aimed at enhancing key benefits and operational efficiencies, the UMIS team thoroughly examines various process and functional domains within your utility. This comprehensive review encompasses the Customer Information System (CIS), Meter Data Management (MDM), Mobile Workforce Management (MWM), and Assessment Management system.

Experts conduct a thorough review of your utility's technical architecture to identify potential impacts of replacement and/or upgrades, pinpoint pain points, and uncover opportunities for optimization.

AMI Systems empower utilities to access detailed usage data, aiding in water loss control and enhancing billing accuracy. However, without effective integration and consultation, the full potential of your new AMI System may not be realized, leading to unmet expectations.

UMIS assists utilities in comprehending their data, ensuring its accuracy, and verifying that all systems communicate seamlessly as intended. This proactive approach allows for effective management and early insights into system performance.

We provide efficient project management for all facets of the installation process, ensuring the success of your smart meter implementation within the specified timeline.

UMIS assists utilities in comprehending their data, ensuring its accuracy, and verifying that all systems communicate seamlessly as intended. This proactive approach allows for effective management and early insights into system performance.

Introducing our Utility Incident Awareness Tool - Common Operational Picture Incident Management, a revolutionary solution for utility incident management. Leveraging proprietary ArcGIS integration, our tool offers real-time mapping and surveillance of utility infrastructures, integrating live data feeds, sensor inputs, and satellite imagery for dynamic visualization of operational status. Advanced analytical models, customized for utility risk assessment, utilize ArcGIS to forecast potential incidents proactively. We ensure compliance with CISA, EPA, and FEMA through enhanced data encryption and security measures. Customizable dashboards facilitate EOC coordination, offering a centralized overview of incidents and resource allocations. Operating offline with auto-sync functionality, our tool ensures continuity during connectivity challenges. Enhanced with AI-driven insights, our utility database framework optimizes maintenance schedules. With dedicated support from Canopy Mapping Company, our tool offers exclusive integration capabilities with third-party applications.